DECA Hospitality Services Team Decision Making Practice Exam

What action should be taken immediately after identifying an ethical dilemma?

1. Make a decision

2. Gather more information

3. Share it with peers

4. Analyze potential outcomes

The correct answer is: Gather more information

Taking action to gather more information immediately after identifying an ethical dilemma is crucial for several reasons. When faced with a dilemma, the details surrounding the situation may be complex and nuanced. By seeking additional information, you can gain a clearer understanding of the context, the various stakeholders involved, and any relevant policies, guidelines, or laws that may apply. This thorough understanding can significantly inform the decision-making process, allowing for a more informed and ethical choice. Furthermore, gathering more information can help to uncover different perspectives and potential consequences associated with each option. This step is foundational because making a decision without fully comprehending the implications can lead to unintended negative outcomes or reinforce unethical behavior. While analyzing potential outcomes, sharing it with peers, or making a decision are also important steps in the ethical decision-making process, they are more effective once a solid foundation of understanding has been established through gathering information. This ensures that any assessment of outcomes or discussions with peers are informed and meaningful.