What impact can an employee injury have on workplace operations?

Prepare for the DECA Hospitality Services Team Decision Making Exam. Study with flashcards and multiple choice questions, each question comes with hints and explanations. Ace your exam with confidence!

An employee injury can significantly increase the workload of other employees. When an employee is injured and is unable to perform their regular duties, the tasks that person would typically handle may need to be redistributed among the remaining staff members. This can lead to additional stress and pressure on other team members, as they may have to take on more responsibilities to ensure that operations continue smoothly. This added workload can affect their efficiency and overall job satisfaction, potentially impacting workplace morale and productivity.

In contrast, the other options do not accurately reflect the likely consequences of an employee injury. Team morale is generally unlikely to improve in the wake of an injury, as it can create feelings of anxiety and concern among remaining employees. Customer satisfaction is usually negatively affected by such incidents due to potential delays or diminished service levels. Similarly, productivity tends to decline rather than enhance, as employees may struggle to meet heightened demands resulting from the loss of a colleague.

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