DECA Hospitality Services Team Decision Making Practice Exam

What is the first step in resolving an ethical dilemma?

1. Seek advice

2. Identify the dilemma

3. Discuss with colleagues

4. Evaluate the consequences

The correct answer is: Identify the dilemma

Identifying the dilemma is the foundational step in resolving an ethical dilemma because it allows the individual to clearly recognize the specific ethical issue or conflict at hand. By pinpointing exactly what the dilemma is, one can understand the nuances of the situation, including the stakeholders involved and the values that are at stake. This clarity is crucial for meaningful analysis and decision-making. When the dilemma is clearly identified, it sets the stage for subsequent actions such as seeking advice, discussing with colleagues, or evaluating consequences. Without this initial identification, the process can become muddled, leading to potential oversights or misjudgments about the nature of the ethical challenge. Hence, understanding what the dilemma is helps to focus efforts on finding a resolution that aligns with ethical standards and principles.