DECA Hospitality Services Team Decision Making Practice Exam

Your class has a presentation from a guest speaker. Which of the following behaviors is most likely to help you support the speaker and demonstrate your interest in the presentation?

1. Take notes of the speaker's most important comments

2. Ask irrelevant questions

3. Check your phone frequently

4. Ignore the speaker's instructions

The correct answer is: Take notes of the speaker's most important comments

Taking notes of the speaker's most important comments effectively demonstrates active listening and engagement. This behavior shows that you value the speaker's insights and are invested in the content being presented. By jotting down key points, you not only aid your own understanding and retention of the material, but you also signal to the speaker that their message is being received and appreciated. This kind of participation can enhance the overall atmosphere of the presentation, encouraging further interaction and making the experience more rewarding for both the audience and the speaker. In contrast, behaviors such as asking irrelevant questions, frequently checking your phone, or ignoring the speaker's instructions can detract from the presentation and suggest a lack of respect or interest in the speaker's content, ultimately undermining the effectiveness of the communication.